“Remember that a person’s name is to that person the sweetest and most important sound in any language.” – Dale Carnegie Your work has a name! There are a lot of benefits to this – Both inside your company and outside The Outside Perception – how the marketplace sees you The Inside Reality – […]
THE Mighty *STO: Strategic Training Objective The STO is a term to describe a chunk of work. And, it distinguishes work as a Unit that can be described and trained. Training is TRANSFER! You are transferring knowledge and expertise from one person to another The transfer has to be done in segments You could call […]
You now have your RAW Expert download! Awesome! Huge! High-five! This is a really big deal, and shows your commitment to create a business that works. Now we are going to take it and process it into a Refined Form. It was raw, but we are going to refine it so that it serves your […]
The Expert Download – interview process You are going to do this interview with someone in your business – WHO? The person most expert at delivering an amazing customer experience – Not just one time, but consistently…predictably Why? Because that’s what’s needed to grow a business over time This person – The Expert, […]
Getting Your Business Out of Your Head The Expert Download Questionnaire 1.How do you start your day? Do you have Opening Duties? Describe them. As mundane as some of this could sound, if you can create “rituals” that become automatic, it begins the day in a positive and productive way. Don’t think, just do. […]
SHOWNOTES: How to create Your lifestyle business, with The Expert Download The expert in your business has a lot of the work in their head. Or, if there’s no documentation, all of the work. Listen…this is why delegation most often fails. Many times the expert is the business owner. Sometimes it’s a key employee. […]
SHOWNOTES: Getting your business out of your head – The Expert Download Process The Knowledge that will be documented inside a manual is right now inside someone’s head. That person we call – The Expert. What Does This Make Possible? Systems Manuals The business is out of your head. You have […]
SHOW NOTES: Creating Your See-Shells – Thoughts Become Things I love this idea of “thoughts become things” What was once just an idea in your mind, is now a tangible object that you can see and feel. Friend, this Step is the Giant Leap to getting your business out of your head and documented […]
SHOW NOTES: Division Vision Statements. The Plan for Your Dream Business. Your Big Vision requires smaller visions – because you can’t do it all! You are the business owner, you are not just an employee of your business. If you are looking at your Org Chart – your name is in the top […]
SHOW NOTES: Organizational Blueprint = beginning to think about your business apart from you, and not a part Of you. A huge mental shift! An Organizational Chart is a very important Vision Tool. It gives you the vision of where your company is going. It gives you the vision of the business that will be […]
Are You A Triple-A Salesperson?
“Remember, Brad,” Dad would remind me during a talk to get out there and make things happen, “nothin...
Kill ‘Em With The Close
One of my favorite national sales magazines recently published a story about Gateway 2000, a booming...
Miller Marketing and Training empowers leaders to clarify a bigger vision of their life and business and then train them to create the systems to make that vision a reality. We set people free from lies and limiting beliefs that are holding them back from becoming everything they were created to be.
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