Business Systems

October 26, 2021

099 – Continuous Innovation of Your Product or Service

by Brad Miller in Business Systems, Podcast, Vision

The key word here is differentiation. You are not just different – you are strategically different – and you have gained a unique place in the market. A strategic competitive advantage. It’s called a USP – a Unique Selling Proposition To be competitive and stay competitive – you have to continually innovate. Shaun White, is […]

October 19, 2021

098 – A Predictable Customer Experience

by Brad Miller in Business Systems, Podcast, Sales, Selling Systems

Why is a predictable customer experience so important to creating a successful franchise prototype business? Because… You want people to keep coming Back A Franchise Prototype is – a Predictable Business That means… You have steady flow of income You have eliminated the feast or famine roller Coaster Therefore, the way to create a predictable […]

September 17, 2021

097 – A Robust Training Program

by Brad Miller in Business Systems, Podcast, Systems Manuals, Training

The best in class companies all have one thing in common – a Robust Training Program. For our discussion today, that may be going too far too fast – how about we start with a Training Program. Most businesses don’t have a training program – and the ones that don’t – stay small, or go […]

September 7, 2021

096 – Standardization of Your Business

by Brad Miller in Business Systems, Marketing Systems, Podcast, Selling Systems, Systems Manuals, Vision

Standardization is a framework of agreements to which all relevant parties in an industry or organization must adhere to ensure that all processes associated with the creation of a good or performance of a service are performed within set guidelines. Standardization requires some hard work of invention This is perfect: a framework of agreements to which all […]

August 24, 2021

095 – The Best Way is Documented

by Brad Miller in Business Systems, Podcast, Systems Manuals, Vision

The tragedy of most small business: finally inventing the Best Way – through years and years of trial and error, but then never documenting the Best Way We say, “if it’s not documented, it’s not a system.” Documenting your business is getting your business out of your head. And even more important, getting your business […]

August 17, 2021

094 – Discovering of the Best Way

by Brad Miller in Business Systems, Podcast, Vision

The Best Way is Your Invention of your Business, or better said, your inventions of your business. A Business is a collection of inventions integrated into an amazing whole. You have differentiated your business so that it is unique and in a class all by itself. Invention is what happens when you work ON your […]

July 13, 2021

093 – Everything is a Process

by Brad Miller in Business Systems, Marketing Systems, Mindset/Positivity, Podcast, Selling Systems, Vision

Process creates Order! Order is one of the most powerful words for life and business. Order is what creates and sustains life. Look at the impeccable order of the Universe Now imagine Impeccable order in your business Process Creates Order! Process creates Predictability. The opposite of process is one-off. Process antonyms: halt, backwash, failure, decline, […]

June 29, 2021

091 – 11 Elements of a Franchise Prototype Business

by Brad Miller in Business Systems, Mindset/Positivity, Podcast, Vision

11 Elements of a Franchise Prototype Business – And Why it’s worth pursuing What does that mean, Franchise Prototype Business – and Why should you want it? It originates with Michael Gerber, “build your own business as if you were going to create a 100 more just like it, even if you only have one.” […]

June 15, 2021

089 – The Dumbest Mistake a Small Business Owner Can Make

by Brad Miller in Business Systems, Podcast, Sales, Selling Systems

First before I give it to you, what is the purpose of small business? To serve people with your work, and make a profit. Those two are intrinsically linked bc you cannot have one without the other. You cannot make a profit it you are not serving people well You cannot serve people if you […]

April 6, 2021

086 – The Language of Working ON Your Business