064 – Betty Crocker, a Systems Guru

064 – Betty Crocker, a Systems Guru

September 16, 2020 by Brad Miller in Business Systems, Podcast

If You want to be a systems Guru too, do what Betty Crocker does.

She Creates Recipes!

Why is that important?

Recipes are the Way – the Path to a predictable and profitable business

If you can learn how to create recipes like Betty Crocker, You can NOT ONLY Control your business – you can Build something truly special and enduring.

Before I tell you how to model what Betty does, let me tell you what you can expect FROM YOUR RECIPES!   YOUR Business Systems…

1. You can expect predictable results!

• Wow that’s an amazing thing in a business
• That’s exactly what customers want
• They want control – Not a hit or miss experience
• BUT as good as that is for your customers – You the business owner can expect predictable results

2. You can expect to Everyone to do their work the same way – because they are following the same recipe

3. BEST OF ALL…You can successfully delegate your work to Others

• They know Exactly what to do
• You are getting yourself out of one of the Boxes of your organization!

Now go get your Betty Crocker cookbook off the kitchen shelf

This is what is included in a Recipe – and a Well Documented System

1. A Name of the Dish
   1. Naming your work has power
      1. It is distinguishing it from all other work
      2. It is Branding it and making it special

2. A picture of the finished dish.

• This is a metaphor for a Vision –
• Every system needs a short vision statement – Or sometimes just a picture.

3. A Target Time – Prep time 15 minutes. Cook time 7 minutes

Work expands to fill the time allotted to it

4. A list of all the ingredients
   • A checklist is one of the miracle inventions of the world.
   • Use checklists liberally in your systems creation work
   • Defects and Do-overs happen bc someone did not create a checklist of all the materials the Work required
   • OR they didn’t use it. Don’t assume that just bc you created a checklist – your staff will use it.

5. A measured amount of each ingredient
   1. Every good recipe uses measuring devices – spoons, cups or weight or whatever – THIS IS HOW YOU CREATE A PREDICTABLE PRODUCT EVERY TIME! THIS IS NOT UP TO THE DISCRETION OF THE WORKER – IT IS UP TO THE PERSON WHO CREATED THE SYSTEM –

6. Equipment needed to make the dish
   • The Right equipment is a Huge part of a successful system
   • You may need the measuring cups to get it just right
   • You may need a piece of equipment to make the work faster and easier

7. Step by Step instructions
   • Now we are talking about Process
   • All work follows a logical process
   • Step One – – – THINK and do not assume.
   • Get someone from outside your industry

8. Pro-Tips – all work has Tips, Tricks and Techniques that you learn from years of doing the task. Make sure you include these!

YOUR Work can be predictable and consistent – So that people keep coming back for more!

Go to work ON your business to create recipes for work.