On Episode O67 began, The Sole Purpose of Business Create and Keep Customers – listen to 067 first – then come for this expanded version. Another way to Think about Creating and Keeping customers Learned this from Rich Harshaw from MYM I went to a marketing seminar – over 20 years ago. Inside Reality – […]
Mission – to our people The story of Bill Clients come Second – Employees come First Seeing the Circles not just squares Perspective Change MBWA – catch people Management By Walking Around STORY of the first time I heard this Show Honest Sincere Appreciation PEOPLE are Thirsty for this. Dying of thirst even. A New […]
I asked this last week: Does your work feel like Drudgery? Have you lost the passion you once had? Does work feel like an endless to-do list of unrelated tasks? Margin for Mission WHAT DOES THAT MEAN? Margin – for ourselves We’ll never find our mission unless we have some margin. Mission – Begins with […]
Does your work feel like Drudgery? Have you lost the passion you once had? Work feels like an endless to-do list of unrelated tasks. WELCOME! This Episode is for you! We all get to that place – and need fresh perspective. The podcast is about – Growing You, Growing Your Business I have a line […]
Here’s the big idea The Very Best Businesses are Intelligently Designed The World Class businesses that you love, serve you in amazing ways and the experience with them is predictable and comforting Whether AMAZON or Starbucks or your favorite restaurant in your neighborhood The reason these businesses are wildly successful is BC we as humans […]
We’ve been talking a lot about inventing your business. Making your business defy comparison. Making your business special. We’ve been talking a lot about inventing your business. That’s one of the best reasons to go to work on your business inventing it. Your business becomes unusually excellent. That’s what I mean by business as unusual […]
Minutes Matter Practical Innovation that pays Big Bucks! 3 Ways to Increase Business Efficiency Efficiency is doing the same work you do, in a faster AND better way EFFICIENCY: (especially of a system or machine) achieving maximum productivity with minimum wasted effort or expense. MINIMUM WASTE! (of a person) working in a well-organized and competent […]
From Chapter 2 in my book: Victory Goes to the Business with Superior Systems – systems create order from Chaos – Becoming the Intelligent Designer of Your Business. Become The INVENTOR of your Business! A World Class business is a beautiful collection of Inventions – all harmoniously working together like a high performance automobile You […]
“Define your work in a way that serves you” As entrepreneurs and small business owners we can always be pushing And never satisfied We think if we just work a little harder and a little longer – all the problems will go away. You will never master this thing called business That’s Good news and […]
Peter Drucker: The sole purpose of business is to Create and Keep customers. Controlling Idea: THE SOLE PURPOSE OF BUSINESS IS TO CREATE AND KEEP CUSTOMERS WHY IS THIS TRUE? Focus on the last word first. Customer! If you’re Not careful and intentional you will be All Kind of Distracted. Your customers are who […]
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